RoboCat Casino Privacy Policy
This Privacy Policy explains how personal information may be collected, used, protected and retained when a player visits RoboCat casino, creates an account, uses the cashier, contacts support or interacts with promotions. It is written for Canadian readers and should be read together with the operator's current terms on the official site.
Online casino accounts involve identity, payment and gameplay data. Some information is provided directly by the player, while other data is created automatically through device activity, account sessions and transactions.
Information collected
RoboCat may collect information supplied during registration, account verification, payment activity and support conversations. This can include name, email address, date of birth, residential address, login credentials, account preferences and communication history.
When verification is required, players may be asked to provide identity documents, proof of address and payment method evidence. Session data can include IP address, device type, browser version, operating system, pages visited, game sessions, bonus activity and transaction timestamps.
How information is used
Personal data is used to create and manage accounts, process logins, display the correct currency and language options, operate games, record transactions, respond to support requests and administer bonuses or tournaments.
Data may also be used to protect the platform from fraud, detect duplicate accounts, enforce terms, maintain account security, personalize parts of the lobby and send promotional messages where the player has consented to receive them.
Payments, KYC and compliance
Casino operators are typically required to verify that account holders are adults and that withdrawals are paid to legitimate account owners. RoboCat may therefore process KYC information before approving a cashout or when activity triggers a compliance review.
Payment data may include method identifiers, deposit and withdrawal amounts, transaction dates and the status of each request. Sensitive card details are normally handled by payment processors rather than stored directly by the casino.
Cookies and analytics
Cookies are small files stored in a browser to support site functions. RoboCat may use essential cookies for login sessions and cashier operations, functional cookies for preferences, analytics cookies to understand site use, and marketing cookies to attribute traffic or tailor offers.
Players can adjust cookie settings through their browser. Blocking essential cookies may prevent login, game loading or payment pages from working correctly.
When data may be shared
Personal information is not meant to be sold as a commodity. It may, however, be shared with service providers that make the platform work: payment processors, identity verification vendors, fraud prevention tools, game suppliers, support systems, hosting providers and regulatory or legal authorities where required.
Third-party providers should only receive the information needed for their service and are expected to handle it under applicable privacy and data processing standards.
Data retention and security
Account, verification and transaction records may be retained after account closure where required for legal, fraud prevention, dispute handling or anti-money-laundering purposes. Retention periods can vary depending on the type of record and the applicable obligations.
Security measures may include encrypted connections, access controls, monitoring and restricted handling of sensitive documents. No online system is completely risk-free, so players should also protect their own accounts with strong passwords and private devices.
Your privacy choices
Depending on applicable law, players may be able to request access to their personal data, correction of inaccurate details, deletion where legally possible, restriction of processing, objection to marketing or a copy of certain data in a portable format.
Some requests may be limited by compliance obligations. For example, transaction and KYC records may need to be kept even after an account is closed.
Minors
RoboCat is intended only for adults aged 18 and over. The platform should not knowingly collect account data from minors. If an underage account is identified, access may be blocked and the information handled according to legal and platform requirements.
Policy updates
This Privacy Policy may be updated when platform practices, payment options, legal requirements or data handling procedures change. The latest version should be considered the active version from the date it appears on the site.
Contact
For privacy questions, account data requests or cookie concerns, contact RoboCat through the on-site support channel or Help Centre. Include enough detail for the support team to identify the account and understand the request.
FAQ
What personal data can RoboCat collect?
Typical data includes account details, verification documents, payment records, support messages, device information, session history and gameplay or bonus activity.
Does RoboCat store full card numbers?
Full card details are generally handled by payment processors. The casino may retain transaction records such as amount, method, status and timestamp.
Can I ask for my data to be deleted?
You can contact support to request deletion, but some records may need to be retained for compliance, payment dispute or fraud prevention reasons.
Why does RoboCat use cookies?
Cookies support login sessions, preferences, analytics, cashier functions and marketing attribution. Some site features may not work without essential cookies.
How do I contact RoboCat about privacy?
Use the on-site support channel or Help Centre and clearly state that your request concerns privacy or personal data.